+91 9885317726
godavaridelights1@gmail.com

Return & Refund Policy

Effective Date: February 2026

Returns Accepted

Within 7 working days of delivery

Refunds Processed

Within 7 working days of approval

Delivery

5–6 working days after order

Return, Exchange & Replacement Policy

We accept returns, exchanges, replacements, and damaged product claims within 7 working days from the date of delivery.

Eligible reasons for return:

  • Product received in damaged condition
  • Wrong item delivered
  • Product quality issue
  • Exchange for a different product

Once the returned product is received and inspected, we will replace the item within 5–6 working days.

Note: Items must be unused and in original packaging where possible. Please contact us within the return window with your order number and reason for return.

Refund Policy

Once your refund is approved by our team, we will credit the refund amount to your original payment method within 7 working days.

Refund process:

  1. Contact us with your order number and refund reason
  2. Our team reviews and approves the refund request
  3. Refund is credited within 7 working days of approval

Refunds are processed back to the original payment method. Bank processing time may vary.

Delivery Policy

Orders will be delivered within 5–6 working days from the date of order placement.

Working days: Monday to Saturday (excluding public holidays)

Delivery area: Pan India

Tracking: You will receive a tracking number once your order is shipped

Seller Information

Name: ELIASUR RAHMAN BABOR

Business: SmartPlaza

Need Help?

For any return, refund, or delivery queries, please contact us: